KitchenSorted support
Email [email protected]. We reply within two working days, New Zealand time.
Common questions
I can’t sign in
Use “Trouble signing in?” on the sign-in screen to reset your password. Staff logins are created by your own business — if you have never had one, ask your manager to add you.
Which app do I need?
There is one app: KitchenSorted (staff), for iPhone and Android. It is for people who work at a business that already uses KitchenSorted, for logging temperatures, cleaning and deliveries on a phone. Everything else runs in a web browser at app.kitchensorted.co.nz.
The app says an update is required
Tap Update. You will be taken to the App Store or Google Play. We ask for an update only when an older version would record something incorrectly.
How do I delete my account?
If you are a staff member, your manager removes your access, which signs your devices out. If you own the account, delete it at app.kitchensorted.co.nz/account/settings/delete. Food-safety records are kept for the period described in our privacy policy.
Is my data safe?
See our privacy policy for what we collect and how long we keep it, and our security page for how it is protected.
Service status
If something is not working, email us and we will reply the same day during New Zealand business hours.
Everything else
Your sites, team, records and settings are all managed on the web at app.kitchensorted.co.nz. If you would rather write to us about something else, use the contact form.